Help and support - Jihosoft Software https://www.jihosoft.com Wed, 13 Nov 2019 07:04:16 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 Enable Full Disk Access in macOS For Jihosoft iPhone Data Recovery https://www.jihosoft.com/help/enable-full-disk-access-in-mac.html Wed, 13 Nov 2019 06:53:02 +0000 https://www.jihosoft.com/?p=11861 Jihosoft iPhone Data Recovery supports to view and extract data from your iTunes backup on the computer. But you know, in the recently launched macOS 10.15 Catalina, the iTunes app has gone. And users of macOS 10.15 Catalina back up ...

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Jihosoft iPhone Data Recovery supports to view and extract data from your iTunes backup on the computer. But you know, in the recently launched macOS 10.15 Catalina, the iTunes app has gone. And users of macOS 10.15 Catalina back up their iPhone to Finder instead of iTunes. Then you may find Jihosoft iPhone Data Recovery cannot detect and show your iPhone backups in macOS 10.15 as before. Take it easy; you just need to enable the full disk access on your Mac running macOS 10.15 and the Jihosoft product will work properly.

What is full disk access

Full disk access is a new security feature released from macOS 10.14 to further protects your privacy on Mac. With this feature, some applications cannot scan and access your essential data like Mail, Messages, Safari files, backup files, etc. on your Mac unless you give permission to them. In earlier macOS versions, such permission has already been given to those apps when you installed them. Thus, if you use Jihosoft iPhone Data Recovery to extract data from your iPhone backup in macOS 10.15, you should enable full disk access and allow it to scan and access the backup on your Mac.

Here’s how to enable full disk access in macOS 10.15 for Jihosoft iPhone Data Recovery:

  • Step 1: Open the Apple menu at the top of your Mac desktop and select “System Preferences…”.
  • Step 2: Navigate to “Security & Privacy” and click on it.
    how to enable full disk access in macOS 10.15 for Jihosoft iPhone Data Recovery
  • Step 3: Select the “Privacy” tab and scroll down to select “Full Disk Access”. You can see the ”Jihosoft iPhone Data Recovery” option is greyed out.
    how to enable full disk access in macOS 10.15 for Jihosoft iPhone Data Recovery
  • Step 4: Click the lock icon in the bottom left corner. Then the words next to it change to “Authenticating” and a small window pops up asking you to enter your password.
  • Step 5: Type in your password for the Mac and click the “Unlock” button to confirm it.
    how to enable full disk access in macOS 10.15 for Jihosoft iPhone Data Recovery
  • Step 6: Now, check the small box next to Jihosoft iPhone Data Recovery and select the “Quit Now” button to quit the software.
    how to enable full disk access in macOS 10.15 for Jihosoft iPhone Data Recovery

Now you have enabled full disk access on your Mac for Jihosoft iPhone Data Recovery, and you can restart this iPhone recovery tool to use it normally.

Note:

  1. If you see no Jihosoft iPhone Data Recovery under “Full Disk Access”, click the “+” icon and click “Applications”, then select the Jihosoft product and click the “Open” button. After that, this software will be added to the list.
  2. These steps to enable full disk access also apply to other third-party apps in macOS 10.14 or macOS 10.15.
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How to Install & Uninstall Jihosoft Programs https://www.jihosoft.com/help/install-uninstall-jihosoft-programs.html Thu, 03 Apr 2014 05:03:34 +0000 http://www.jihosoft.com/?p=1270 Part 1: How to install Jihosoft programs Part 2: How to uninstall Jihosoft programs Part 1: How to install Jihosoft programs The steps listed here work for both the Windows and Mac version of each Jihosoft products. 1. Download the ...

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  • Part 1: How to install Jihosoft programs
  • Part 2: How to uninstall Jihosoft programs
  • Part 1: How to install Jihosoft programs

    The steps listed here work for both the Windows and Mac version of each Jihosoft products.

    1. Download the program installation file to your computer
    2. Double-click on the .exe or .pkg file you downloaded and follow the onscreen instructions to install it


    Part 2: How to uninstall Jihosoft programs

    For Windows:

    Method 1. From the “Start” menu in the lower left corner of your desktop, select the “All Programs” menu item, then find the Jihosoft program you want to uninstall. From the folder, click on the uninstall option.

    Method 2: Go to “Control Panel” of your PC, then choose “Uninstall a program”. Locate the Jihosoft program you want to uninstall and double-click on it. After that, click “Yes” to uninstall.

    For Mac:

    Search for the application on your Mac, drag-n-drop the application icon to the “Trash”.

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    Customer Support for Jihosoft Products https://www.jihosoft.com/help/support.html Mon, 31 Mar 2014 08:26:10 +0000 http://www.jihosoft.com/?p=48 Support for Jihosoft Our ultimate goal is to satisfy all of our customers. If you have any questions or suggestions about our products, please do not hesitate to contact us. We will try our best to solve your problem within ...

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    Support for Jihosoft

    Our ultimate goal is to satisfy all of our customers. If you have any questions or suggestions about our products, please do not hesitate to contact us. We will try our best to solve your problem within 24 business hours. Thanks for your support!

    Contact email:

    HongKong JIHO Co., Ltd(Head Quarter)
    Room 7007, Unit 7B, Tak Wing Industrial Building, No.3 Tsun Wen Road, Tuen Mun, N.T., Hong Kong

    Tel: (852)-35250848

    ShenZhen JIHOSOFT Co., Ltd(China)
    Room 828,Hongfa Centre Building, No.1 Chuangye Road, Bao-an District, Shenzhen, Guangdong Province, P.R.China

    Tel: (86)-755-26644877

    Working hours: 9:00 – 12:00 a.m. & 13:00 – 18:00 p.m. (GMT+8)

    The post Customer Support for Jihosoft Products first appeared on Jihosoft.]]>
    About Jihosoft Studio, about jihosoft.com https://www.jihosoft.com/help/about-us.html Sun, 22 Dec 2013 04:13:33 +0000 http://www.jihosoft.com/?p=161 Jihosoft Studio is a professional audio and video converting software supplier. We are dedicated to developing the most powerful and full-featured programs. Currently, we have extended our business worldwide and all our products with their perfect functions have already won ...

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    Jihosoft Studio is a professional audio and video converting software supplier. We are dedicated to developing the most powerful and full-featured programs. Currently, we have extended our business worldwide and all our products with their perfect functions have already won huge reputation among users all over the world. Since establishment, we have been making great progress we have maintained a stable and distinct growth year by year.

    We are young, energetic and creative. A series of new programs have been released to meet customer diversified demands. Now, we are growing stronger day by day. Many talented technical engineers have joined us and devoted themselves to developing more perfect softwares.

    The commitment of Jihosoft Studio is providing the best and most convenient programs for users with high tech. The essence of our work is to spare no effort to make software more innovative and easy-to-use.

    Looking into the future, Jihosoft Studio will consistently offer excellent programs and first-class service to customers around the globe. Our aim is to become the worldwide leading software providers in the multimedia technology industries.

    HongKong JIHO Co., Ltd(Head Quarter)
    Room 7007, Unit 7B, Tak Wing Industrial Building, No.3 Tsun Wen Road, Tuen Mun, N.T., Hong Kong

    Tel: (852)-35250848

    ShenZhen JIHOSOFT Co., Ltd (China)
    Room 828,Hongfa Centre Building, No.1 Chuangye Road, Bao-an District, Shenzhen, Guangdong Province, P.R.China

    Tel: (86)-755-26644877

    Working hours: 9:00 – 12:00 a.m. & 13:00 – 18:00 p.m. (GMT+8)

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    Jihosoft Affiliate Program https://www.jihosoft.com/help/affiliate.html Sun, 04 Aug 2013 03:29:16 +0000 http://www.jihosoft.com/?p=134 Earn up to 75% commission from now on by being affiliate of Jihosoft. Sign up now. Big Event this Season: Jihosoft Photo Recovery for Mac – 75% Commission (product ID: 30945-31) Jihosoft File Recovery for Mac – 75% Commission (product ...

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    Earn up to 75% commission from now on by being affiliate of Jihosoft. Sign up now.

    Big Event this Season:
    Jihosoft Photo Recovery for Mac – 75% Commission (product ID: 30945-31)
    Jihosoft File Recovery for Mac – 75% Commission (product ID: 30945-33)
    Jihosoft File Recovery – 75% Commission (product ID: 30945-32)
    Jihosoft Photo Recovery – 75% Commission (product ID: 30945-36)

    How to Become Jihosoft Affiliate?

    1. Join Regnow’s affiliate program

    Regnow is the most reliable online payment service for software registration, and leader in software affiliate programs. Complete an online sign-up form and you will receive your affiliate ID through email.

    2. Promote Jihosoft Products

    Find Jihosoft products in Regnow by searching company name or Regnow ID. Promote the software on your own site and start to earn money.
    Company name: Jihosoft
    Regnow ID: 30945

    How to Get Custom Build Version?

    We provide custom build files which contains your affiliate ID to help you maximize the product purchase conversion ratio.

    The importance of Regow custom build

    Most users will prefer a direct download before purchase. They will try the software first and then buy it by clicking the buy link in software if they are satisfied with it. With the custom build version, your affiliate ID is embedded, so you can track this kind of sales.

    How to make Regnow/Avangate custom build

    For Mac Software

    Download the program from our site first, and then rename the installation file. For example, first download Jihosoft Photo Recovery for Mac, supposing that your affiliate ID is 123456, just rename JihosoftPhotoRecovery.pkg as JihosoftPhotoRecovery(rg-123456).pkg. Now your custom version is generated, upload it to your server and everything is done.

    Note: To make Avangate custom build version, simply rename the installation package as JihosoftPhotoRecovery(ag-123456).pkg

    For Windows Software

    Link to Regnow trial links: Search the Jihosoft product name you’d like to promote on your Regnow affiliate control panel. Click to view the details of it. Directly copy and paste the affiliate trail link & buy link to your site. Alternatively, you can download the Regnow Trialware and host it.

    Create your own version: Download the setup file from our website, and then rename it with your affiliate ID. For example, you can add “(rg-123456)” to filename JihosoftFileRecovery.exe, i.e. change to JihosoftFileRecovery(rg-123456).exe. 123456 is your Regnow affiliate ID. Once a customer installs the product, a “buy url” will be created with your affiliate ID to ensure that you get sales credit from the download from your website.

    Note: To make Avangate custom build version, simply rename the installation package as JihosoftFileRecovery(ag-123456).exe

    Jihosoft Product List

    Windows Product Regnow ID Mac Product Regnow ID
    Jihosoft File Recovery 30945-32 Jihosoft Photo Recovery for Mac 30945-31
    Jihosoft Photo Recovery 30945-36 Jihosoft File Recovery for Mac 30945-33
    Jihosoft Video Converter 30945-37 Jihosoft Video Converter for Mac 30945-38
    Jihosoft HD Converter 30945-39 Jihosoft HD Converter for Mac 30945-40
    Jihosoft SWF to HTML5 Converter 30945-12 Jihosoft SWF Converter for Mac 30945-24
    Jihosoft PDF Password Remover 30945-23 Jihosoft PDF Password Remover for Mac 30945-22
    Jihosoft Free Eraser Pro 30945-41 Jihosoft PDF Password Recovery for Mac 30945-20

    Jihosoft Free Game List

    Windows Product Regnow ID
    Jihosoft Free Eraser Free
    Jihosoft Dice Roller Free
    The post Jihosoft Affiliate Program first appeared on Jihosoft.]]>
    Jihosoft Studio – Terms of Use https://www.jihosoft.com/help/terms-of-use.html Mon, 22 Jul 2013 04:15:00 +0000 http://www.jihosoft.com/?p=166 Welcome to the Jihosoft Web site. Through the Site, you have access to a variety of resources and content. These include: (a) software (“Software”); (b) web pages, data, messages, text, images, photographs, graphics, illustrations, audio or video clips, flash animation ...

    The post Jihosoft Studio – Terms of Use first appeared on Jihosoft.]]>
    Welcome to the Jihosoft Web site. Through the Site, you have access to a variety of resources and content. These include: (a) software (“Software”); (b) web pages, data, messages, text, images, photographs, graphics, illustrations, audio or video clips, flash animation and documents (“Materials”). Software, Materials and other information are collectively referred to as “Content”. By accessing or using the Site or the Content provided on or through the Site, you agree to follow and be bound by the following terms and conditions concerning your access to and use of the Site and the Content provided on or through the Site (“Terms of Use”) and our Privacy Policy. Jihosoft Studio (“We” or “Jihosoft”) may revise the Terms of Use and Privacy Policy at any time without notice to you. The revised Terms of Use and Privacy Policy will be effective when posted.

    1. Use of Jihosoft Software

    Your use of Software is subject to all agreements such as a license agreement or user agreement that accompanies or is included with the Software. In the event that Software is provided on or through the Site and is not licensed for your use through License Terms specific to the Software, you may use the Software subject to the following:
    1. The Software may be used solely for personal, informational, noncommercial purposes;
    2. The Software may not be modified or altered in any way;
    3. The Software may not be redistributed.

    2. Use of Jihosoft Materials

    You may download, store, display on your computer, view, listen to, play and print Materials that Jihosoft Studio publishes or broadcasts on the Site or makes available for download through the Site subject to the following conditions:
    1. The Materials may be used solely for your personal, informational, internal, noncommercial purposes;
    2. The Materials may not be modified or altered in any way;
    3. The Materials may not be redistributed;
    You may not remove any copyright or other proprietary notices contained in the documents and information;
    The rights specified above to view, download and print the Materials available on this Site are not applicable to the design or layout of this Site.

    3. Reservation of Rights

    The Jihosoft Site and Content provided on or through the Site are the intellectual property and copyrighted works of Jihosoft Studio. All rights, title and interest not expressly granted with respect to the Site and Content provided on or through the Site are reserved. All Content is provided on an “As Is” and “As Available” basis, and Jihosoft reserves the right to terminate the permissions granted to you in Sections 1 and 2 above and your use of the Content at any time.

    4. No Unlawful or Prohibited Use

    You agree not to use the Site or Content provided on or through the Site for any purpose that is unlawful or prohibited by these Terms of Use, or the rules, guidelines or terms of use posted for a specific area of the Site or Content provided on or through the Site.

    5. Termination of Use

    Jihosoft may, in its sole discretion, at any time discontinue providing or limit access to the Site, any areas of the Site or Content provided on or through the Site. You agree that Jihosoft may, in its sole discretion, at any time, terminate or limit your access to or use of the Site or any Content. Jihosoft will terminate or limit your access to or use of the Site if, under appropriate circumstances, you are determined to be a repeat infringer of third party copyright rights. You agree that Jihosoft shall not be liable to you or any third-party for any termination or limitation of your access to or use of the Site or any Content.

    6. Third Party Web Sites, Content, products and Services

    The Site provides links to Web sites and access to Content, products and services of third parties. Jihosoft is not responsible for third party Content provided on or through the Site and you bear all risks associated with the access and use of such Web sites and third party Content, products and services.

    7. Disclaimer

    EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE, THE SITE, AND ALL CONTENT PROVIDED ON OR THROUGH THE SITE, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. JIHOSOFT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE SITE AND ALL CONTENT PROVIDED ON OR THROUGH THE SITE. JIHOSOFT MAKES NO WARRANTY THAT: (A) THE SITE OR CONTENT WILL MEET YOUR REQUIREMENTS; (B) THE SITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR ANY CONTENT PROVIDED ON OR THROUGH THE SITE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY CONTENT PURCHASED OR OBTAINED BY YOU ON OR THROUGH THE SITE WILL MEET YOUR EXPECTATIONS.
    ANY CONTENT ACCESSED, DOWNLOADED OR OTHERWISE OBTAINED ON OR THROUGH THE USE OF THE SITE IS USED AT YOUR OWN DISCRETION AND RISK. JIHOSOFT SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF CONTENT.
    JIHOSOFT RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO, AND MONITOR THE USE OF, THE SITE AND CONTENT PROVIDED ON OR THROUGH THE SITE AT ANY TIME WITHOUT NOTICE.

    8. Limitation of Liability

    IN NO EVENT SHALL JIHOSOFT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE SITE OR ANY CONTENT PROVIDED ON OR THROUGH THE SITE.

    9. Exclusions and Limitations

    SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE DISCLAIMER, EXCLUSION OR LIMITATION OF CERTAIN LIABILITIES. TO THE EXTENT THAT THEY ARE HELD TO BE LEGALLY INVALID, DISCLAIMERS, EXCLUSIONS AND LIMITATIONS SET FORTH IN THESE TERMS OF USE, INCLUDING THOSE SET FORTH IN SECTIONS 7 AND 8, DO NOT APPLY AND ALL OTHER TERMS SHALL REMAIN IN FULL FORCE AND EFFECT.

    10. Privacy Policy

    Jihosoft is concerned about your privacy and has developed a policy to address privacy concerns. For more information, please see Jihosoft’s Privacy Policy. Any personal information collected on this Site may be accessed and stored globally and will be treated in accordance with Jihosoft’s Privacy Policy.

    11. Contact Information

    If you have any questions regarding these Terms of Use or other questions please contact Jihosoft at the Contact Jihosoft page on the Site.

    The post Jihosoft Studio – Terms of Use first appeared on Jihosoft.]]>
    Jihosoft Customer Privacy Policy https://www.jihosoft.com/help/privacy-policy.html Mon, 22 Jul 2013 04:14:27 +0000 http://www.jihosoft.com/?p=164 Jihosoft’s Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Jihosoft anytime you interact with Jihosoft, such as when you visit our website, when you purchase Jihosoft products and services, or when ...

    The post Jihosoft Customer Privacy Policy first appeared on Jihosoft.]]>
    Jihosoft’s Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Jihosoft anytime you interact with Jihosoft, such as when you visit our website, when you purchase Jihosoft products and services, or when you contact our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Jihosoft, and we go to great lengths to protect it.

    Personal Information

    We will ask for the personal information when you register for certain services.
    The information we collect may be combined with the information from our services and other companies.
    The cookies and other technologies are used to keep track of your interactions with our sites and services to offer a personalized experience.

    Uses of Information

    We will inform you of other products or services offered by Jihosoft Studio.
    We do not sell, rent, or lease our customer lists to third parties. We can guarantee it.

    Your Choices

    When we collect information from you, you may tell us that you do not want it in the future and we will respect your wishes.
    You may also turn off cookies in your browser.

    Information Security and Quality

    We intend to protect your personal information and maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.

    Anti-malware statement

    Jihosoft STRONGLY OPPPOSES all forms of malware. Jihosoft applications will never intentionally jeopardize our customers’ privacy or security. All applications are designed to be easily removable from the computer through an uninstall utility. Jihosoft does not employ the use of reinstallers and avoids all features that may be found in any type of malware. No Jihosoft application is designed to collect any personally identifiable information from any user. Jihosoft applications do not contain, nor are they bundled with, any third party applications (spyware, adware, malware, etc.) that would jeopardize our customers’ security or their privacy. All Jihosoft applications pass both Kaspersky and Rising vigorous anti-virus/malware tests before public release.

    The post Jihosoft Customer Privacy Policy first appeared on Jihosoft.]]>
    Partner links of Jihosoft Studio https://www.jihosoft.com/help/partner-links.html Sat, 09 Feb 2013 03:34:53 +0000 http://www.jihosoft.com/?p=347 Shareup Networks, Free Software Download, Freeware Software Download, Free Software and Games, Download free software, Download Software, Software, FreshShare Networks – Free Software Listings and Downloads at FreshShare.com Software discounts are constantly checked to ensure that prices are always the ...

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    Shareup Networks, Free Software Download, Freeware Software Download, Free Software and Games, Download free software, Download Software, Software,

    FreshShare Networks – Free Software Listings and Downloads at FreshShare.com

    Software discounts are constantly checked to ensure that prices are always the lowest you will find, anywhere!

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    Free Downloads – Download newest software and games at DataPicks.com

    SoftHolm.com – free download of windows software

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    www.softwareadda.com – SoftwareAdda.com – free directory of free and shareware software, scripts, desktop applications

    Read more: http://softwareadda.com/submit.html#ixzz2hyMCJ2Lq

    Necromancers Software Collecrion – freeware and shareware download

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    Windows 7 Download,  Jihosoft File Recoveryezesoftware.co.uk, 

    Free Software Download – FileREX is an internet download website, from where you can download high-quality software.

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    Download Jihosoft Photo Recovery From fortedownloads.

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